The CRM for consumer-tech companies
Goes beyond ticket management to provide AI-guided agent workflows with diagnosis, SOPs, and resolution paths—turning every agent into an expert while unifying fragmented channels and providing leadership visibility into product issues.
The problem
Electronics brands struggle with fragmented support across channels (phone, email, WhatsApp, social, warranty forms), traditional CRMs treating issues as isolated tickets not journeys, no intelligent issue classification/routing, agents lack resolution guidance, limited visibility into recurring product issues, and SLA breaches.
Omnichannel customer behavior is now standard, rising customer expectations for instant resolution, need for AI-powered agent assistance to maintain quality at scale, and competitive pressure to reduce post-purchase friction.
Why now?
Why us
Unified omnichannel inbox consolidating phone/IVR, email, WhatsApp, chat, social, and warranty forms with AI auto-classifying by journey stage (pre-purchase, installation, warranty, returns) and product/issue type, providing agents with AI-guided workflows including diagnosis, recommended SOP, and pre-drafted responses—all integrated with Shopify and warranty systems.
Making leading companies Agentic-first
Add Form
Add Knowledge
Your name is Langoor, you are a virtual assistant for Angoor AI. Your task is to interact with a user, understand their question and answer in a friendly and engaging tone. If the user asks to do something out of your scope, politely decline. Some information about Angoor AI:
About Angoor AI
About Angoor AI
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Agents with 🌐 context
Explain your business logic in conversive English to AI agents
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Knowledge ➕ Wisdom
Create business-specific workflows and endow your business expertise to AI Agents
